Chopstix Asian Kitchen Privacy Policy
At Chopstix Asian Kitchen, LLC, privacy of individual visitor data is of primary
importance. We work diligently to protect confidentiality, restrict transfer of
personal data, incorporate technical safeguards and appropriate security policies,
and identify privacy implications in new services. We will not sell or rent
your personally identifiable information to anyone. If you have questions or concerns
regarding this statement, you should first contact us at info@chopstixasian.com
WHAT THIS PRIVACY POLICY COVERS
• This Privacy Policy covers our treatment of personally identifiable
information that we may collect when you are on the web site, and when you use our
site services.
• This policy does not apply to the practices of companies that
we do not own or control or to people that we do not employ or manage.
INFORMATION COLLECTED
At Chopstix Asian Kitchen, LLC, your privacy and the protection of your data is
a primary focus. Collecting the information, how the information is used, with whom
the information is shared. The kind of security procedures in place to protect the
loss, misuse or alteration of information under ChopstixAsian.Com control,
How to correct any inaccuracies in the information. If you feel that our ministry
is not abiding by its posted privacy policy, please contact us at info@chopstixasian.com
The information collected and used on ChopstixAsian.com is the sole owner
of the information collected on this site. We will not sell, share, or rent this
information to others in any way that varies from what is disclosed in this statement.
ChopstixAsian.com collects information from our users at several different
areas on our site. You may receive information regarding new features, services
and special offers we think you'll find valuable. Registration is required in order
to use this website, and a user must create an account prior to completing any purchase.
Users are required to provide their name, email address, zip code, phone number
and a password of 5-16 characters in length. This information is necessary in order
for us to contact users about services on our site for which they have expressed
interest and so that you may later login to our site to check your order status
and account history. ChopstixAsian.com order forms request data from users
including: Contact information such as name and shipping address; financial information
such as credit card number, expiration date, billing address, and billing phone
number. This information is used for billing purposes to verify that the customer
and to fill customers' orders. If we encounter difficulty when processing an order,
this contact information is used to contact the user. This information is collected
from a secure web page and encrypted for our customers' protection. It is not sold
to anyone else under any circumstances. We may disclose this information to your
credit card issuing bank if a fraudulent order is being investigated or disputed
by you.
COOKIES
Cookies are data stored on the end-user's hard drive with information that relates
directly to the end-user's visit to our web site. Any information placed in the
cookie is accessible only to ChopstixAsian.com, and will not be sold or
shared with anyone else under any circumstances. We use a cookie to store a unique
session identifier, which allows us to maintain shopping cart and web site selections
from one page request to the next, and maintain session information from one visit
to the next. By setting a cookie on our site, the user would not have to log in
more than once, thereby saving time while visiting our site. If a user rejects the
cookie, they may still browse our site. However, the user experience will be greatly
curtailed. In addition, the user will be unable to log in or make a purchase. Cookies
also enable us to track and target the interests of our users to enhance users'
experience and display products that relate directly to individual user preferences.
Some of our business partners and/or advertisers may also use cookies on our site.
We have no access to or control over these cookies.
LOG FILES
We use IP addresses to analyze trends, administer the site, track users' movement
and gather demographic information for aggregate use. IP addresses are not linked
to personally identifiable sites. IP addresses may be used in fraudulent charge
investigations.
SHARING
We may use an outside shipping company to ship orders, and a credit card
processing company to bill users for goods and services. These companies do not
retain, share, store or use personally identifiable information for any secondary
purposes. We value your privacy at ChopstixAsian.com, and will never release
any account information to anyone outside of the necessary core groups that help
our business function unless our customers give us the authority to do so.
LEGAL DISCLAIMER
We reserve the right to disclose your personally identifiable information as required
by law and when we believe that disclosure is necessary to protect our rights and/or
to comply with a judicial proceeding, court order, or legal process served on our
Web site.
LINKS
This web site contains links to other sites. Please be aware that ChopstixAsianKitchen.com
is not responsible for the privacy practices or content of other sites. We encourage
our users to be aware when they leave our site and to read the privacy statements
of each site that collects personally identifiable information. This privacy statement
applies solely to information collected by this Web site.
E-MAIL
If a user wishes to subscribe to our emails we ask for contact information such
as name and email address. If at any time you should wish to unsubscribe, please
send an email to our customer service group with your request and the e-mail address
you used to create your account. You may reach us at info@chopstixasian.com
SECURITY
Your account information is password-protected for your privacy and security. We
use industry-standard SSL-encryption to protect data transmissions in certain areas
such as our shopping-cart and account pages.
We also do everything in our power to protect user data offline. All sensitive information
is restricted in our offices. Only employees who need the information to perform
a specific job (for example, a Customer Service representative) are required to
sign non-disclosure agreements before being granted access to personally identifiable
information, and are required to lock their station when they leave their station.
All employees are kept up to date on our security and privacy practices. Every quarter
and whenever new policies are implemented, our employees are reminded about the
importance of keeping customer data secure and safe at all times. The servers with
personally identifiable information are stored in a locked and secure environment.
If you have any questions about the security at our website, you can send an email
to: info@chopstixasian.com
CORRECTING AND UPDATING PERSONAL INFORMATION
You can add new information and update credit cards on your account page of our
site. You can also modify your login information and opt out of newsletter delivery.
Opt-out Instructions. Users who no longer wish to receive our electronic newsletter
or promotional materials from our partners may opt-out of receiving these communications
by changing the settings in your account page. Users who no longer wish to receive
catalogs and other special announcements via mail can send a letter to us at Customer
Service at info@chopstixasian.com . It may take up to ten
days (10) days for your opt-out choices to be fully effective for electronic or
e-mail messages and up to ninety days (90) for physical catalogs. Our systems require
time to update we reserve the right to modify this privacy statement at any time,
so please review it frequently. If we make material changes to this policy, we will
notify you by email.
FAIR CREDIT BILLING ACT
We guarantee that every online transaction you make will be 100% safe. This means
you pay nothing if unauthorized charges are made to your card as a result of shopping
at our online store. Under the Fair Credit Billing Act, your bank cannot hold you
liable for more than $50.00 of fraudulent charges. If your bank does hold you liable
for any portion of this $50.00, we will cover the entire liability for you, up to
the full $50.00. We will only cover this liability if the unauthorized use of your
credit card resulted through no fault of your own from purchases made while using
the secure server. In the event of unauthorized use of your credit card, you must
notify your credit card provider in accordance with its reporting rules and procedures
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